8 Ratings for Dr. Mark Nicholas Charles of Ottawa, Ontario.
Number of Ratings: 8 Average Rating: 4.78
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self important with little time and not very talented
Punctuality: 3
Caring/Helpfulness: 3
Knowledge: 3
The Staff: 5
Review Submitted July 2, 2019
Broke my ankle very bad which required surgery. In less than 3 months I am walking quite well. Staff at the Queensway Carleton hospital where excellent however there is a problem with the health system that need fixing. The day I broke my ankle we waited from 11:00 am to late afternoon to see a surgeon and then until 8 at night to have surgery to be sent home. Back the next day for surgery and that was a very good experience. Very happy ðŸ‘ðŸ˜
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted February 15, 2018
I had a total knee replacement in 2011 and I have never felt better. Thanks to Dr. Charles and his great skill I am walking with ease today. He and his staff have my greatest respect and I thank you so much.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted April 1, 2016
Dr. CHarles did knee replacements on both my knees. You'd never know I had knee replacements. Thanks to Dr. Charles I feel great.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted February 24, 2016
Amazing doctor. Wonderful bedside manner. Goes above and beyond with his care and concern for his patients.
Punctuality: 4
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted September 17, 2015
He requires a new receptionist staff. Phone always busy and when not bush, no one picks up. And of course, answering machine does NOT take messages. Extremely difficult to get a hold of.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 1
Review Submitted November 3, 2014
Dr Charles cares his patients in very professional way.He is so kind and humble when threating and talking to his patient.I consider him my angel from heaven.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted September 3, 2014
The Medical Secretary hours are quite impossible. Answering calls only between 10:00-12:00 and 13:00-15:00, answering machine does not permit you to leave a message. I have been awaiting an appointment scheduling since MAY and no one has called to confirm a date for surgery... I love the doctor, receptionist is kind but her hours of unavailability make it impossible to reach or leave a message. I know I am not the only patient aggravated by this.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 1
Review Submitted August 18, 2014
I HAD A TOTAL KNEE REPLACEMENT RT IN MARCH OF 2004 i RETURNED IN AUGUST OF THE SAME YEAR FOR A MANIPULATION OF THE KNEE WHICH GAVE ME A FEW MORE DEGREES OF BEND. THE TOTAL EXPERIENCE WAS MARVELOUS,
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted July 19, 2013
Dr. Charles was superb in his knowledge and his dealings with my Mother. Staff not very good about answering the phones.
Punctuality: 4
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 4
Review Submitted April 22, 2013
Punctuality: 4
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted November 27, 2011
Compassionate, honest, brilliant, gifted. In an emergency situation Dr. Charles guided me with honesty and compassion through an emotional and frightening time. He pulled my 92 yr old mother through hip surgery and lived up to all of the positive comments I received from QCH staff. Thank you Dr. Charles, from my heart.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted September 18, 2011
Punctuality: 3
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 3
Review Submitted July 12, 2011
Excellent surgeon and doctor. I had a spinal and watched the whole medial meniscectomy (on my knee). He explained everything and fixed me up great. Highly recommended!
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted April 18, 2011
Skill and personality are beyond expentations. Excellent surgeon.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted April 12, 2011
A first class doctor in all aspects of patient care and knowledge of his speciality
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted February 1, 2011