3 Ratings for Dr. Gerald Leonard Kirsh of Scarborough, Ontario.

 

Number of Ratings: 3   Average Rating: 4.67

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I called Dr. Kirsh's Office and the secretary said he left for the day. I asked to book an appointment another day and was told Dr. Kirsh may need to attend to other patients who may be of more priority and she can't schedule anything. I am having an urgent matter that needs attention and now I'm stuck not knowing what to do. Dr. Kirsh is my family doctor and should be the person to help with this matter. I am a person with a disability and many health matters. Is this how people with disabilities are treated?
Punctuality: 1
Caring/Helpfulness: 1
Knowledge: 1
The Staff: 1
Review Submitted June 12, 2019   OK Doctor Rating !!
Dr.Kirsh is the best doctor anyone could ever have. He is accommodating, very caring about his patient's needs, and of course knowledgeable going over and above to help. I am very grateful for his help with my health and to have him as my doctor.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 3
Review Submitted May 25, 2018   Good Doctor Rating !!
Always helpful, professional and compassionate, Entire staff is to notch.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted May 14, 2018   Good Doctor Rating !!
The staff need better customer service skills. I would suggest having one person focus on the front check in while other staff focus answering phones etc. This would create a more welcoming environment. It seems like they ignore your calls at times and make it challenging to make appointments.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 2
Review Submitted October 7, 2017   Good Doctor Rating !!
Staff ignore you and are always seem busy on the phone. New staff with better customer service skills is needed.
Punctuality: 4
Caring/Helpfulness: 4
Knowledge: 5
The Staff: 1
Review Submitted July 10, 2017   OK Doctor Rating !!
Staff ignore you and are always seem busy on the phone. New staff with better customer service skills is needed.
Punctuality: 4
Caring/Helpfulness: 4
Knowledge: 5
The Staff: 1
Review Submitted July 10, 2017   OK Doctor Rating !!
Dr. Kirsh is a great Doctor, very thorough and knowledgeable, he's been our family Doctor for years now.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted November 12, 2015   Good Doctor Rating !!
Wow....awful client service! Who the heck answers the phone barking "Hold the line!"?? What ever happened to "hello or good morning?"...really bad front line service. Dr. Kirsh himself is awesome. Time to hire new front line staff or get some training for the staff you have.
Punctuality:
Caring/Helpfulness:
Knowledge:
The Staff: 1
Review Submitted August 4, 2015   OK Doctor Rating !!
Has been my doctor for 38 years and has always referred me to the correct doctors when ever it was necessary. Even though I have to drive from Newmarket to see him I would not change to a local doctor just to be closer.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted November 7, 2011   Good Doctor Rating !!
Great Dr.!!! Have been going to him for years.....no complaints!
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted May 5, 2011   Good Doctor Rating !!
Punctuality: 3
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 3
Review Submitted March 15, 2011   Good Doctor Rating !!

 




 

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