6 Ratings for Dr. Hayam Hellal Rezkalla El-Kateb of Markham, Ontario.

 

Number of Ratings: 6   Average Rating: 4.79

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Caring and helpful both doctor and staff .
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 4
The Staff: 5
Review Submitted November 18, 2016  

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Another doctors clinic where patiens are just seen as dollar signs. Staff was horrible with attitude going through the roof. I went there with my child and myself going through ear pain to visit the doctor. When I entered the door, it felt as if I entered a theatre with the TV blasting. As I had a hearing problem and finding a seat right beside the TV I put the volume down a little bit as typically doctors/specialist office don't have there TV volume high similar to a theatre. 5 minutes later Dr. El kateb comes to the waiting area and tells her front desk to put the volume back all the way up. So when I asked her as to why she is putting it so high, as I am having ear problem and and my ear is sensitive to sounds right now, she mentions that she has to do it, otherwise her waiting area patients start hearing what's going on inside the rooms. What kind of reasoning is that? Your going to make your patiens suffer due to your cheap construction of your facility? Get insulated walls. Redo your construction to solve your noise problem. Rising the TV volume so it's blasting is not alternative to this problem she seems to have. Not only did her staff address this issue in a very rough and crude manner, she exlampified the exact same emotions which makes sense. If the boss has no respect for her clients what makes you think her staff will? Nonetheless, my child gets called in and now seating in the room becomes an issue. Her staff mention that only one parent is allowed in the room? What kinda of doctors office allows only one parent on the room, especially if they have 2 seats in the room. Makes no logical sense, at this point I had realized that this is not the type of health care service I want for me or my child. They were acting like they are paying for my service or treating me for free. All in all, Dr. Al ekateb was very unprofessional alongside in competent staff who along with their behaviour seem clueless when you ask them questions. The health and safety violations there is defiantly something that I will be taking further action on.
Punctuality: 1
Caring/Helpfulness: 1
Knowledge: 1
The Staff: 1
Review Submitted October 17, 2016  

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Amazing doctor...very caring. Specially for seniors she cares like her own parents.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted January 15, 2015  

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Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted December 22, 2012  

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THE best doctor you could possibly see, she is very knowledgable, helpful and punctual. The staff is amazing as well, she treats us just like family.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted March 15, 2012  

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Dr.El-kateb is very careing and nice. She has a good knowledge.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted February 7, 2012  

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She is caring and maintains privacy unlike the helping staff.knowledge -,well may need to improve especially on health assessment and diagnosis .The clinic is usually dusty...honest opinion.
Punctuality: 4
Caring/Helpfulness: 4
Knowledge: 3
The Staff: 4
Review Submitted December 13, 2011  

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Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted October 22, 2011  

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Very caring and knowledgeable. Takes her time, never in a rush. The staff is very helpful and caring. Great Doctor, others should take example from her on how to treat their patients. Keep up the good work.
Punctuality: 5
Caring/Helpfulness: 5
Knowledge: 5
The Staff: 5
Review Submitted September 28, 2011  

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